Frequently asked questions

An independent foundation repair company that works in your area. Frisco Foundation Repairs is the referral service that makes the introduction. It is not the company and does not sit in on the conversation.

No. You can listen, book an inspection, read the proposal and still decide to get other opinions or leave things as they are.

This number reaches foundation repair companies. For a plumbing leak, a roof, a remodel or basement waterproofing you need that trade instead. If you are unsure whether a crack is structural, it is fine to call and describe it.

Frisco, Plano, Allen, Prosper, The Colony, Lewisville, Carrollton and Richardson. The service area page lists the ZIP codes. Little Elm and Celina are outside the area, and McKinney only partly inside it.

Yes. The city asks for an online residential building permit application with a stamped engineer letter and stamped pier drawings, and for the engineer's inspection report once the job is complete. Permits in Frisco walks through it.

Not by the state. Texas has no license for the trade. Engineers are state licensed, and cities such as Frisco register contractors. Choosing a company covers what you are able to check.

It depends on the number and type of piers, access and the weather, and on how quickly the permit and engineering are done. The company should give you its own schedule in writing. This site makes no promises about timing.

That is a question for the company and its engineer, who know the scope of the job. Ask it before you sign, along with what will happen to water and drain lines while the slab is lifted.

Many policies exclude settling and earth movement, and some respond to damage from a sudden plumbing leak. Read your policy or ask your agent. The companies reached through this number do not handle insurance claims.

You often cannot tell from the crack alone. Width, a step between the two sides, growth over time, and agreement with other signs such as leaning door frames are what an inspector weighs. Signs of a foundation problem goes through each.

If a wall, chimney or part of the house has shifted quickly or looks as if it may fall, get everyone out and call 911. If you smell gas, leave the house and call 911 or the gas utility from outside. Book a foundation inspection once the emergency has been dealt with.

Do not wait. Tell the inspector what the weather has been doing, because clay soil changes with it. If the picture is unclear, a second set of floor readings a few months later shows whether the house is still moving.